About The Role

As an IT Intern at People and Partners Group Limited, you will have the opportunity to gain hands-on experience and exposure to various aspects of information technology. Under the guidance of our experienced professionals, you will contribute to real-world projects and develop valuable skills that will prepare you for a successful career in the IT industry.

Responsibilities

• Assist in the installation, configuration, and maintenance of HR software systems, ensuring smooth operation and data integrity.
• Provide technical support to team members, troubleshooting issues related to HR software usage and functionality.
• Stay abreast of emerging trends and advancements in recruitment technology, providing insights and recommendations for software enhancements or upgrades to drive recruitment outcomes.
• Assist in the development and delivery of training sessions and materials for recruitment staff on the effective use of recruitment software tools and features.
• Assist in the documentation of IT processes, procedures, and system configurations.
• Participate in training sessions and workshops to enhance technical skills and knowledge.
• Adhere to company policies and procedures regarding IT security and data protection.
• Perform other duties and tasks as assigned by the Finance and Admin Team.

Core Deliverables

1. IT Infrastructure & Support

• Maintain and troubleshoot IT systems, hardware, and software to ensure operational efficiency.
•  Provide technical support to employees, resolving IT-related issues in a timely manner.
•  Implement and monitor cybersecurity measures to protect company data and systems.
•  Manage IT assets, including software licenses, hardware, and network resources.
•  Ensure data backup, recovery, and business continuity planning.

2. HR Technology & Systems Management

• Support the implementation and maintenance of HR software (ATS, payroll systems, employee databases).
• Optimize HR technology solutions to improve recruitment, performance management, and employee engagement processes.
• Ensure HR systems are secure, up-to-date, and compliant with industry standards.
• Assist with the integration of IT solutions that streamline HR operations.

3. Website Management & Digital Marketing

• Maintain, update, and optimize the company’s website to improve functionality, speed, and user experience.
• Ensure website security, backups, and troubleshooting of technical issues.
• Collaborate with marketing teams to implement SEO best practices and website analytics tracking.
• Manage website content, landing pages, and integration with HR and marketing tools.
• Assist in running paid ad campaigns, tracking website performance, and analyzing digital marketing efforts.

4. Digital Tools & Automation

• Identify opportunities for process automation to improve efficiency across HR and marketing functions.
• Manage email marketing platforms, CRM tools, and digital engagement strategies.
• Support social media marketing efforts through automation and performance tracking.
• Implement analytics dashboards for tracking key performance metrics.

Requirements

• Completed a degree or diploma in Information Technology, Computer Science, or a related field.
• At least a year’s work experience.
• Basic understanding of computer software and networking concepts.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Eagerness to learn and willingness to take on new challenges.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Preferably the intern should be living in Accra, Ghana