People&Partners Group

Build Your Hire Terms

Version 1.0, effective 27 October 2026. Applies to individual recruitment services and shortlist packages ordered on the Build Your Hire page at peopleandpartnersgroup.com. Standard Recruitment, Executive Search and Mass Recruitment have their own Terms of Engagement.

1. About these terms

1. These terms are between People and Partners Group Limited ("PPG", "we", "us") and the company or organisation placing the order ("the Client", "you").
2. By ticking the box at checkout and paying or requesting a proforma invoice, the person placing the order confirms that they have read and agree to these terms and have authority to bind the Client to them.
3. The version of these terms in force on the day of the order applies to that order. PPG records the version accepted, the date and time, and the account used.
4. Where PPG and the Client have signed a separate agreement covering the same order, the signed agreement takes priority over these terms.

2. What you are buying

1. The Client buys only the services listed on its order and proforma invoice, each as described on the Build Your Hire page on the day of the order, including any limits stated there (for example, a shortlist of up to 10 candidates, or an assessment for up to 5 candidates). Anything not listed is not included and will be quoted separately.
2. PPG will use its best endeavours to screen the candidates it proposes. Candidate information is mainly supplied by the candidates themselves and, in some cases, by third parties, so PPG cannot guarantee its accuracy.
3. Turnaround times shown on the page are targets, counted in working days from the date PPG receives payment and a complete job description, and depend on the Client responding promptly.

3. Services priced per candidate

Candidate Background Check, Reference Checks, Salary / Compensation Verification, Credit / Financial Integrity Check, Right-to-Work / Work Permit Verification, Medical / Fitness-to-Work Certification, and Drug and Alcohol Screening are each priced per candidate. Each covers only the number of candidates stated on the order. Checks on further candidates are charged at the same price per candidate.

4. How prices are set

1. Prices are calculated from the role details the Client enters in the budget check (role title, level, years of experience and annual CTC), and never below the recommended minimum salary for the role. VAT, NHIL and GETFund Levy are charged on top at the rates in force.
2. If the job description or the actual role differs materially from those details, for example a more senior role, more required experience or a higher salary, PPG may adjust the price to match the actual role. PPG will confirm any change in writing before continuing the work.

5. Payment

1. Build Your Hire services are paid in full before work starts, by Mobile Money, card, or bank transfer against the proforma invoice. Work starts once payment is received.
2. The Client will pay any additional advertising costs and travel expenses PPG incurs, provided the Client has approved them in writing beforehand.
3. PPG may charge interest at 4% per month on overdue amounts.

6. Cancellation

The Client may cancel a service by giving notice in writing before PPG starts it. Once PPG has started a service, its fee is not refundable.

7. Client obligations

1. The Client confirms that all internal approvals needed for this recruitment have been obtained.
2. The Client will give PPG accurate and complete information about the role and will not withhold relevant information.
3. The Client will respond promptly to PPG's requests and communication.
4. The Client conducts its own interviews and makes its own selection and appointment decisions. When interviewing, the Client is responsible for satisfying itself about each candidate's capabilities, experience, background, integrity and suitability for the position.

8. Guarantee

A replacement guarantee applies only where the Client has bought a Replacement Guarantee service, on the terms described for that service on the Build Your Hire page.

9. Limitation of liability

PPG and its employees do not accept responsibility or liability for any loss or damage caused, directly or indirectly, by any candidate or by the Client's employment or engagement of any candidate.

10. Confidentiality

1. PPG will not disclose information the Client provides, including financial data, to anyone other than PPG's employees, representatives or service providers helping to deliver the service, without the Client's written permission. This does not apply to information that must be advertised to source candidates.
2. The Client will keep all candidate information supplied by PPG confidential and will not share a candidate's details with any third party. Doing so is a breach of these terms and may harm the candidate, in which case PPG may claim damages on the candidate's behalf, as awarded by a court.

11. Governing law

These terms are governed by the laws of the Republic of Ghana.

People and Partners Group Limited, 3 Kofi Annan Avenue West, North Legon, Accra, Ghana. TIN C0022084193. Questions about these terms: info@peopleandpartnersgroup.com or 0302959881.

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